Care & Maintenance Guide

• Avoid placing furniture and homewares in direct sunlight for extended periods, as this may cause fading, discolouration or drying of materials.
• Clean spills immediately to prevent staining or damage.
• Use placemats, coasters and protective pads to protect surfaces from heat, moisture and scratches.
• Avoid harsh chemicals, abrasive cleaners and scouring products.
• Always test any cleaning product on an inconspicuous area first.
• Dust regularly using a soft cloth or microfiber duster.

Timber is a natural material that will continue to respond to its environment over time.

Changes in temperature, humidity and seasonal conditions may cause timber to expand, contract or develop minor cracks. These natural characteristics are not considered defects and form part of the beauty of solid timber furniture.

To care for timber furniture:

• Dust regularly with a soft cloth.
• Wipe with a lightly damp cloth and dry immediately.
• Clean spills promptly.
• Avoid placing hot items directly on surfaces.
• Always use placemats and coasters.
• Avoid prolonged exposure to direct sunlight, heaters and air-conditioning vents.
• Rotate decorative items occasionally to ensure surfaces age evenly.

Please note that natural timber, reclaimed timber and recycled timber products may display variations in colour, grain, knots, markings and texture, making every piece unique.

Timber veneer offers the beauty of natural timber with enhanced stability.

To maintain your furniture:

• Dust regularly with a soft cloth.
• Wipe with a damp cloth and dry immediately.
• Avoid excessive moisture.
• Use placemats and coasters.
• Do not place hot items directly onto the surface.
• Position furniture away from prolonged direct sunlight.

Marble and natural stone are porous materials that require regular care.

• Wipe spills immediately to prevent staining.
• Use a cleaner specifically designed for natural stone.
• Avoid acidic products including vinegar, citrus and harsh chemicals.
• Use placemats and coasters to protect surfaces.
• Dry surfaces after cleaning using a soft cloth.

Natural variations in veining, colour and texture are inherent characteristics of stone and contribute to the individuality of each piece.

To maintain the appearance and comfort of upholstered furniture:

• Vacuum regularly using a soft brush attachment.
• Rotate and fluff cushions frequently to maintain shape.
• Avoid direct sunlight to minimise fading.
• Attend to spills immediately by gently blotting with a clean cloth.
• Do not rub stains as this may damage fibres.

For deeper cleaning, professional upholstery cleaning is recommended.

Care instructions may vary between products. Please refer to the care label attached to your item.

General recommendations include:

• Spot clean using a damp cloth.
• Do not rub stains.
• Dry cleaning is recommended where specified.
• Machine wash only if permitted on the care label.
• Store in a dry, well-ventilated environment.

Natural fibres may occasionally shed. Loose fibres should be carefully trimmed with scissors rather than pulled.

Our outdoor collections are designed to withstand Australian conditions when properly maintained.

To maximise longevity:

• Clean regularly using mild soap and water.
• Rinse thoroughly after cleaning.
• In coastal environments, wash furniture frequently with fresh water to remove salt deposits.
• Store cushions undercover when not in use.
• Hand wash removable covers in cold water where permitted.
• Air dry only. Do not tumble dry.

Outdoor furniture should be covered or stored during extreme weather conditions whenever possible.

Leather is a natural material that develops character over time.

To care for leather furniture:

• Dust regularly with a soft cloth.
• Clean using products specifically designed for leather.
• Avoid direct sunlight and excessive heat.
• Wipe spills immediately.
• Condition leather periodically following manufacturer recommendations.

Natural variations in grain, colour and texture are part of the beauty of genuine leather.

Rattan and natural fibres are handcrafted materials that may display natural imperfections and variations.

To maintain your furniture:

• Dust regularly using a soft cloth or vacuum with a soft brush attachment.
• Clean with mild soap and warm water when required.
• Dry thoroughly after cleaning.
• Avoid prolonged exposure to moisture and humidity.
• Store indoors or in protected outdoor areas unless specifically designed for outdoor use.

Natural splitting, texture variations and colour differences are characteristics of handcrafted rattan products and are not considered faults.

To maximise the life of your rug:

• Use a quality rug underlay on hard surfaces.
• Vacuum regularly using low suction.
• Rotate periodically to ensure even wear.
• Avoid prolonged exposure to direct sunlight.
• Attend to spills immediately.

For spills:

• Blot immediately using a clean cloth or paper towel.
• Use water or soda water where appropriate.
• Never rub the stain as this may permanently damage fibres.

Professional cleaning is recommended every 3–5 years, depending on usage.

Many metal products feature hand-applied finishes designed to age naturally over time.

To maintain metal furniture and décor:

• Dust regularly.
• Clean with a soft cloth and mild soapy water.
• Dry thoroughly after cleaning.
• Avoid abrasive cleaners or harsh chemicals.

Some finishes, including zinc and rustic metal finishes, may naturally develop a patina with age. This is a normal characteristic that enhances the appearance and uniqueness of the product.

Many glass products are handmade and may contain small air bubbles, slight variations or minor imperfections resulting from the production process.

To clean:

• Use a soft lint-free cloth.
• Clean with a suitable glass cleaner.
• Avoid abrasive materials that may scratch the surface.

Many Acre Living products are handcrafted or made using natural materials.

Variations in colour, grain, texture, finish, dimensions, markings, patina, veining and appearance are normal characteristics and contribute to the individuality of each piece.

No two items will be exactly the same, and these natural variations should be expected and appreciated as part of the product's unique character.